Building Trust Remotely
Web Worker Daily offers some good advice on building and keeping trust when you don’t work physically next to your coworkers or clients. Check out the article here.
I’ve been working with clients, partners and teammates remotely for years, and I’ve found that a focus on high-touch communication and relationship building is also a key to productive interactions.
My last core project team was spread across 3 countries in Europe, 5+ cities in at least 4 states in the U.S. We used Agile/Scrum development and had daily touchbases, but some of the most productive time was the occasionaly in-person relationship building we did while traveling to their workplace or mine. We built an understanding of each of us as people and how we communicate, or values and motivations. We were also constantly chatting, short messaging and had frequent informal communications that brought and kept us working together efficiently and enjoyably. I’m happy to say that I still stay in touch with many of the team and count them as great friends. How many of your old project teams can say that? 8-)
What have you learned when working with remote teams? What do you NOT do?
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