Information Design
Good interview: Cisco User Experience Lead
Just read a pretty good interview with Cordell Ratzlaff, ex-Apple and ex-frogdesign and the new head of product design at Cisco.
Having just built a UX team at my former job, and now looking for new opportunities, I’ve seen first hand the specialization and fragmentation of roles in UX groups. I certainly understand specialization and [...]
Google News brings national clicks to local news
Google News is one of my favorite ways to get a quick overview of what’s going on with the world. However, once in a while, I click on a news article that’s interesting, but goes to a local news site… I think mostly local tv station websites. Since these sites were created to serve [...]
Google brings street level images to Maps
If you are using Google Maps to check out cities in California, Colorado, Florida, Nevada or New York, you’ll notice a new option in addition to “Traffic, Satellite, Map or Hybrid”… “Street View”.
It’s a nice way to “virtually tour” places you’ve never been, or to see the neighborhood of an office you are heading to. [...]
One Sheeters: Information Architecture
I love this concept of a one page overview of a complex idea/process/step. Over at IAOneSheeters.com, they have 3 (so far) examples covering the basics of Wireframes, Heuristic Evaluations and Usability Testing. They are great for sharing with business people or other team members that don’t have an information architecture background… [...]
Information Design and Emotional Maps
Over the last few weeks, I’ve been re-reading some of the old information architecture books from the mid- to late-90’s… from Clement Mok’s Designing Business, to Richard Saul Wurman’s Information Architects. It’s great seeing their early efforts, most of which are still amazing… they brought such order to very chaotic information. Subway [...]
Do you use design personas?
An good Ad Age article on some large companies using design personas.
Alan Cooper’s great book The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity is really where you want to start reading up on personas and goal-directed design in general.
Also, Boxes and Arrows [...]
Can Video Improve Your Conversion?
I’ve done some recent consulting and recommended short video intros to the company’s physical products on their product pages. The company lacks some tight product photography, and also need to show how the products work. If they implement the idea, I think it will be a great success, positively impacting conversion rates for their [...]
