Management

Windows and Microsoft.com Usability

I really feel for the people who get put in the middle of a mess like this email from Bill Gates. It’s a somewhat amusing read coming from the world’s richest man and the leader of the largest software company in the world, criticizing his own products.
The email is an overview of his frustration while [...]


One Startup. 60 Seconds.

Just found one of Techcrunch’s new projects: http://pitches.techcrunch.com. It’s a site with 60 second videos of CEOs/founders of startups/companies giving their “elevator pitches” to the public. You can rate/comment on each.
I’ve heard of about 3 of the companies that have video pitches up, but I’ve found a few things worth checking [...]


It’s a Conversation, NOT a Campaign

Social media demands interaction… because its a conversation, not a campaign.
Nice quick report from B2B’s NetMarketing Breakfast in NY this week.
Paul Dunay, global director of integrated marketing at BearingPoint, said he actively reuses and retargets existing content in ways that make sense to provide value to customers.
Dunay said there is no “campaign” in social media: [...]


The REAL Shock and Awe

This is the REAL shock and awe.
As marketers are called upon for more accountability in their programs, the compensation packages for executives are flying into the stratosphere. In Forbes’ “Paying for Failure” article, these stories here are just shocking… I think these companies should get all the PR they deserve for these outrageous wastes [...]


Good interview: Cisco User Experience Lead

Just read a pretty good interview with Cordell Ratzlaff, ex-Apple and ex-frogdesign and the new head of product design at Cisco.
Having just built a UX team at my former job, and now looking for new opportunities, I’ve seen first hand the specialization and fragmentation of roles in UX groups. I certainly understand specialization and [...]


Usability (and organizational) Problems with the 2010 US Census

The US Census Bureau is getting ready to conduct the 2010 Census, the population count that will be used to calculate congressional districts and funding. The trouble is, they have usability problems with the handheld computers they were planning to use, in addition to the organizational communication issues you may expect from a government [...]


Professional Development via Online Video and Podcasts

I’ve spent a little time recently on iTunesU (iTunes link), Apple’s area for free audio and video casts from universities around the US. I’m very impressed by the content and subject matter of these… I’ve downloaded a few and it’s great to keep in touch with some strategic thinking while traveling. Here are [...]